Managing a team member

Profile fields, schedule colour, the three access permissions and passwords.

Manage on a team member row opens their record.

Profile

Field Notes
First name, Last name Required
Email Required — their sign-in address
Phone
Position Job title
Department Drives the department filter on Scheduling
Role Their role in the organisation
Timezone Their working timezone
Schedule colour Their colour on the Scheduling calendar

Schedule colour is worth setting deliberately. It is how the whole team reads the calendar at a glance, so give people distinct colours rather than accepting whatever is assigned.

Account access

Three independent permissions:

Permission Grants
Active account Can sign in and be scheduled
Report reviewer Can be selected for reviews
Full access Bypasses role restrictions

Active account controls two things at once — signing in and being schedulable. Deactivating someone removes them from the team calendar list and the Create Job crew picker. This is the correct way to handle a leaver: deactivate rather than delete, so their name stays on the historical records they worked on.

Report reviewer governs who can check and approve laboratory results. See Moving tests through review.

Full access bypasses role restrictions entirely. Grant it sparingly — it also carries the ability to export all customer data, covered in Audit and data.

Changing a password

Enter a new password twice. Leave both fields blank to keep the current one — saving the record does not reset it.

Click Save Team Member.