Adding a client
The two-step client wizard: identity, contact details and business details.
Create a client from New client in the client register, or from Quick Add → Client on the Dashboard.
Step 1 — Identity and contact
Client type
Choose how this client appears throughout GeoCRM:
- Organisation — a company, government body or other business
- Individual — a private client or sole individual
This sets the badge shown in the register and changes the name field in the next section.
Identity
- Organisation name (or individual name) — required. This is the primary name used in projects, reports and search.
- Display name — optional. Use it when the legal name is long or formal and you'd rather see something shorter in lists.
Contact details
- Primary email and Secondary email
- Primary phone and Alternate phone
- Website
None of these are required to create the client, but the primary email is needed before you can email the client from a job.
Click Continue.
Step 2 — Business details
Commercial information — business numbers and billing address. These flow through to invoicing and to generated documents.
Click through to finish. The client is created and you land on their workspace.
Creating a client during job booking
You don't have to create the client first. The Create Job wizard lets you create a new project inline, and clients can be attached later from the project record. If you're booking urgent work, book it — tidy the client record afterwards.