Built in Australia for Australian geotechnical companies
Connect your office, field crews and laboratory in one workspace. From scheduling and borehole logs to reviewed reports, choose a plan that fits your team. All prices are in AUD and exclude GST.
Team includes five full users, five field users and 1 TB of shared storage, together with project management, scheduling, field capture, borehole logging, dockets and reporting workflows.
What is the difference between full and field users?
Full users can manage projects, prepare reports and perform review or administration tasks according to their permissions. Field users focus on assigned work, observations, borehole logs, photos and dockets.
Do full users need a separate field licence?
No. Full users can also use field workflows within their permissions.
Do our clients need paid accounts?
No. External recipients can view shared deliverables and sign shared dockets without a paid seat.
Can we add users later?
Yes. Additional full users cost $100/month, and additional field or technician users cost $50/month. Each adds 100 GB of shared storage. Charges are prorated for the remaining billing term.
Can we reduce our user count?
Yes. Seat reductions take effect at your next renewal. Historical records and authorship remain associated with the people who created them.
Storage and usage
How is storage calculated?
Team starts with 1 TB. Each additional paid user above the included seats adds 100 GB. Storage is pooled across the workspace, rather than assigned to individual users.
What counts towards storage?
Customer files and retained file versions count towards your allowance. GeoCRM’s system backups, logs and generated previews do not.
Can we buy storage without adding users?
Yes. Additional storage can be purchased separately. We’ll confirm the price before you commit.
What happens if we reach our storage allowance?
We’ll notify your workspace administrator as usage approaches the allowance. Existing records will not be automatically deleted. You can add storage or reduce usage, and any upload restrictions will be explained in advance.
What happens to storage when we remove users?
The allowance reduces when the seat change takes effect. If your workspace is above the new allowance, you have 30 days to add storage or reduce usage.
Do you charge per project, borehole or report?
No. Routine projects, boreholes and report exports are included. Bulk AI processing, premium imagery and other separately priced services require your agreement before charges apply.
Fieldwork and laboratory
Does GeoCRM work offline?
The field app supports offline capture for supported workflows after the relevant work has been downloaded. Changes synchronise when connectivity returns.
Can we add laboratory workflows later?
Yes. Start with Team and add a laboratory site when your business is ready.
Which laboratory methods are supported?
We’ll review your required methods, calculations and report formats during the demonstration and confirm the supported scope in your proposal.
Does GeoCRM provide laboratory accreditation?
No. GeoCRM supports controlled laboratory workflows. Your laboratory remains responsible for accreditation, method validation and authorised use.
Getting started and billing
Can you import our existing data?
GeoCRM supports gINT imports. We’ll review your source files and agree on the migration scope, including any cleanup or preparation required.
Is onboarding included?
Onboarding is separately scoped and priced. Your proposal will show the subscription, implementation and any additional services before you commit.
How does the pilot work?
The assisted pilot runs for 30 days at your selected plan’s monthly price. If you continue, that payment is credited against onboarding.
Is annual billing available?
Yes. Annual prepayment saves 15% on subscriptions, additional seats and storage. Your quote shows the full annual amount. Implementation services are priced separately.
Can we cancel?
You can cancel renewal before the next billing date. Access continues until the end of your paid term. Annual subscriptions remain available through the prepaid year.
What support is included?
Email support is included. We aim to respond within one Australian business day. Enterprise support arrangements are agreed separately.
Hosting and your data
Who owns our data?
You retain ownership of the data you upload to GeoCRM.
Can we export our data when we leave?
We provide a defined export process and 30 days of export access after your subscription ends. Your agreement explains available export formats, deletion timing and backup retention.
See GeoCRM in action
See GeoCRM with a project like yours
Walk through the workflows your team uses every day and receive a clear quote for your users, storage and implementation.
